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Frequently Asked Questions

FAQ

Your Photo & Photo Quality

Can I only use a photo of my dog?

How do I make or choose a good photo?

What if my photo quality isn't good enough?

What will you do with the photo I send you?

Artwork & Printing

How are the artworks created?

How long does design & printing take?

Can I edit or cancel my order after it was placed?

Can I have more than one pet on my product?

Shipping Info

Do you ship internationally?

How long does shipping take?

How much does shipping cost?

How do I track my order?

I ordered more than 1 item but only received one...where is my order?

Returns Policy

Do you offer returns?

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