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🎅 Will my order arrive before Christmas? Click here for shipping deadlines 🎅

Shipping Info

Deadlines for Christmas 2020

Current Delivery Times for USA Orders (from date of order):
Christmas Rush: 1-2 Weeks

Due to the extremely high demand we receive this time of year, you can choose the "Christmas Rush" option if you want to get your order in time for Christmas.

NOTE: all revision requests must be made before December 10th!

Standard USPS: 3-4 Weeks

International Orders (from date of order):
Standard (INTL):
 4-5 Weeks 

Do you ship internationally?

Yes, we ship to over 90 countries worldwide! International shipping gets calculated at checkout.

Depending on your home country, a customs tax may apply upon collection (in addition to your shipping cost).

NOTE: Our store's default currency is USD. A currency converter is located at the top right of our website for your convenience. Once you complete your transaction, your card will charged in USD.

How long does shipping take?

Depending on your location, you can expect 3-4 weeks delivery time (4-5 weeks for international orders outside the US) from placing your order to receiving your custom pet product(s).

Please ensure that you check and verify your address information prior to shipping as we cannot deliver a package with missing, incomplete or incorrect address information.

How much does shipping cost?

Shipping costs depend on the product ordered and the destination of the order.

Shipping costs will be calculated at checkout.

If you’d like to see how much international shipping will be to your destination, please add an item to your cart & enter a shipping address on the checkout page.

How do I track my order?

When your order ships you can check status here ▶ Check Order Status

Or you can request your tracking number ▶ Click Here to Contact Us.

I ordered more than 1 item but only received one...where is my order?

Sometimes items are shipped out separately to ensure that you're not kept waiting.

Some items take longer than others to produce, or may be coming from a different supplier.

So if you don't receive all of your items at once...don't worry - they're on the way!

Still have questions? Click the link to get in touch!



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