Once an order has been placed it can not be cancelled and the item will be shipped as soon as possible direct from our manufacturer who could be located locally or abroad. Delivery may be extended when shipping internationally due to customs inspections and customs clearance. Delivery of our products can take anywhere from a few days up to twenty eight working days for delivery. As most of our products are very high demand items product turnover is quite high and processing the shipment can take a little longer than this on occassion. Once an order is received we aim to process the order as quickly as possible. Orders placed on a weekend or out of hours are generally processed the next working day. So for example if you place an order on a Friday night the order may not be processed until the following Monday. After the order is processed and the item packed shipping and tracking information will be updated in your account. For orders of multiple items we may ship or post these out separately to you to ensure the quickest possible delivery of all items. If tracking details are not updated on your account within seven working days please feel free to drop us an email to provide you with the tracking details of your order.